ADDITIONAL SERVICES
Special Readings:
A Special Reading fee of $10.00 applies if customers request for a reading to be taken outside of the normal reading period. Note: the fee will not be charged if the reading is for the purpose of closing an account or for TAU’s own purpose.
Meter Testing:
A Meter Test fee applies if a customer request for their kWh meter installed at their premises to be tested. An internal analysis is generally undertaken to determine whether a meter test is required. Note: the fee will be refunded if your meter is reading outside the +2.5% accuracy limit.
Cable Location:
Te Aponga Uira requires twenty four (24) hours notice for all cable locations. Te Aponga Uira charges an hourly rate for (house/business) cable locating service. Te Aponga Uira does not charge to locate HV or LV mains (underground) feeders.
If you have any questions, feel free to contact our customer support team
FAULT LINE 24/7
+682-25257
Tutakimoa, Rarotonga
Cook Islands.
Phone: +682-20054 | Email: enquiries@electricity.co.ck