ABOUT US
Our Vision
“EMPOWERING THE COMMUNITY THROUGH SUSTAINABLE AND INNOVATIVE ENERGY SOLUTIONS”
Our Mission
“TO GUARD AND PROTECT THE ENERGY SECURITY THE COMMUNITY HAS ENJOYED FOR MORE THAN THREE DECADES,
We are, and will remain, grid-focused, providing stability and reliability for both producers and consumers of energy, both in good times and in bad. We will do this by continuing to strengthen our operations and improve our resourcing.
WHILE WORKING TO EMBRACE NEW TECHNOLOGIES THAT DELIVER COST SAVINGS AND BENEFITS TO OUR CONSUMERS AND, IN DOING SO,
We will continue to seek innovative solutions to the evolving energy needs. We will do this by drawing on experience and knowledge from around the world. However, as a state-owned entity, answerable to the people, we will consult with our customers to make sure our solutions are responsive and are appropriate for the circumstances and conditions. We recognise that the country’s economy depends heavily on economic activity on the island of Rarotonga. We take seriously our role in securing present and ongoing energy security regarding reliability and affordability.
HELP THE COOK ISLANDS MEET ITS INTERNATIONAL COMMITMENTS TO ACHIEVE NET ZERO EMISSIONS”
We understand that as a state-owned entity, we are answerable to Government in terms of alignment with its national and international priorities and commitments, towards reducing our carbon footprint as well as supporting Government initiatives.
Our TAU TIKAI Values
TEAMWORK – We work together within TAU as a group of multi-talented people committed to achieving organisational success
ACCOUNTABILITY – We are committed and accountable to our stakeholders in delivering our mandate
UNITY – We continue to work collaboratively to deliver the highest level of service for our people
TRANSPARENCY – We strive for transparency in our actions, decisions, and communications
INTEGRITY – We are ethical and operate in a safe and compliant manner
KINDNESS – We continue to promote the “Kia Orana Way” through our service delivery
ADAPTABILITY – We remain agile in a fast-changing operating environment, recognising the importance of a sustainable energy pathway
INNOVATION– We are vested in exploring proven energy solutions and developing efficient and effective operational practices fitting our context
Our Core Activities
- Our success is determined by measures and indicators revealed through our Core Activities, which are described below.
Purchase as well as generate reliably sourced clean energy to match customer demands.
Utilise diesel efficiently and safely to generate electricity at a quality matching customer needs.
Maintain and control the grid network to transport electricity safely and reliably from generation source to new and existing customers matching their needs.
Retail electricity to the customer through metering, tariffs and payment options.
Financial management and processes.
Human resource management.
Project management.
Information Communication Technology systems and management.
Communications and relationships management.
Corporate responsibility.
If you have any questions, feel free to contact our customer support team
FAULT LINE 24/7
+682-25257
Tutakimoa, Rarotonga
Cook Islands.
Phone: +682-20054 | Email: enquiries@electricity.co.ck
