Special Assistance Allowance
This is a special electricity rate that will be applied to the electricity bill of the approved recipient. Anyone who uses certain medical devices (life support equipment) because of a medical condition, may qualify for this assistance. Total electricity consumed by the approved life-support equipment, per month, that will be deducted from the total consumption of the associated power connection. The consumption by the life support equipment will be metered separately using a TAU supplied and approved meter.
To qualify, the customer must complete a ‘Special Assistance Allowance’ application form. The form must also be completed by their physician (MD only) and the customer must reside in a house that has a domestic power connection with TAU. If approved, a special electricity rate will be applied to the electricity bill of the approved recipient or customer. As a good corporate citizen, Te Aponga Uira (TAU) recognises the responsibility that extends beyond that of generating and retailing electricity on Rarotonga.
How to apply for the ‘Special Assistance Allowance’.
- ‘Special Assistance Allowance’ application form.
- Complete the ‘Special Assistance Allowance Application’ form.
Note: Part 1 must be completed by the Customer and Part 2 must be completed by a registered Medical Doctor. - Customer Services will verify and confirm the outcome of your application once submitted. This will take approximately 1-2 normal business days.
For more information please contact our Customer Services team on Phone: +682-20054 or Email: enquiries@electricity.co.ck