TEMPORARY POWER

Temporary Power for New Connections

1. Once the ‘New Connections’ process is completed and it is safe to energise supply, TAU will issue the meter and the Network Field Team will complete the connection to our network.  This is a temporary supply to assist in the customers construction project.

2. Upon the completion of the construction project, the Electrical Contractor will notify TAU to disconnect the power supply. The Electrical Contractor will move the Temporary Supply to the Permanent Supply location on the property.

3. Once all electrical work is completed TAU will re-connect supply upon receiving the ‘Permits’ and Completion Notice’ forms from the Electrical Inspector, Energy Division – Infrastructure Cook Islands. 

4. Customer Service will process the request for re-connection.

Temporary Power for Faults
1. In the event that the service line from the power pole to the customers property is faulty, TAU will set up a Temporary Power Supply if agreed by the customer and if it is safe to do so. The Temporary Power Supply is available for 5 working days from the day it was set up.
2. Once all electrical work is completed by the Electrical Contractor, TAU will re-connect supply upon receiving the ‘Permits’ and Completion Notice’ forms from the Electrical Inspector, Energy Division – Infrastructure Cook Islands. 
3. Customer Service will process the request for re-connection.
Temporary Power Supply – Public Sites
The Temporary Supply are available for public or private events as long as customers meet the requirements and costs for this services.  The Temporary Power Supply locations are as follows:
  • Maire Nui Park (opposite the Banana Court)
  • Are Tapaeanga (opposite the Police Headquarters)
  • Constitution Park (opposite the Avarua Catholic Cathedral)
Please see our Customer Service team at our main office during business hours or you can contact the team on Ph:+682-20054 or via email on enquiries@electricity.co.ck

If you have any questions, feel free to contact our customer support team

FAULT LINE 24/7

+682-25257

Tutakimoa, Rarotonga
Cook Islands.
Phone: +682-20054 | Email: enquiries@electricity.co.ck

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