Yesterday, Rarotonga experienced an unexpected electricity outage. Sadly, this was the result of a workplace accident involving four of our staff working to test recent repairs on the cross-island cable. Working in rough terrain with site access challenges, our staff were injured during an incident which we are now investigating. Emergency services were on the scene quickly, and one of our staff remained in a stable condition in hospital overnight. We are grateful to the hospital staff, Police, and to our wider team who acted swiftly to take care of those injured.

Our thoughts, love and prayers are with our impacted staff and their families, and with all of our small team of hard-working staff.

Noting this was an isolated incident, we are undertaking a full internal investigation to understand what took place and to ensure all steps are taken in future to avoid such an incident taking place.

We thank our customers and the community for your understanding at this time.