Te Aponga Uira (TAU) acknowledges the recent volume of queries about its invoicing system. In October 2023, TAU introduced digital billing as part of the journey

TAU has introduced a way for customers to easily send through an actual meter reading, when an estimated invoice is outside what TAU deems to be

Te Aponga Uira (TAU) recently met with Te Aronga Mana to share what’s top of mind for customers around the island. These engagements were part of

We’re happy to share that our team recently completed an enriching Customer Service & Managing Complaints Training delivered by Rose Akava from the Cook Islands Tertiary

22 November 2024 Te Aponga Uira extends a huge meitaki to the 1366 customers who took time to complete our recent communications survey. We want to

The Te Aponga Uira (TAU) Board has gained a strong new asset with the appointment of Barbara Elliston, an experienced electrical engineer and corporate governance professional,

Te Aponga Uira has reaffirmed its commitment to workplace safety following an accident on 15 August 2024, which left four employees injured, including one with serious

As previously reported, on August 15, Rarotonga faced an unexpected electricity outage, attributed to a workplace accident involving four staff members, working to test recent repairs

Te Aponga Uira wishes to address yesterday’s Cook Islands News reporting of the workplace accident that resulted in injury to staff and a power outage on