News & Updates
Establishment of Audit and Risk Committee reinforces TAU’s commitment to good governance
Te Aponga Uira’s (TAU) Board has established an Audit and Risk Committee, as a subcommittee of the Board. The Committee will strengthen governance in the areas of […]

Understanding your Te Aponga Uira invoice
Te Aponga Uira (TAU) acknowledges the recent volume of queries about its invoicing system. In October 2023, TAU introduced digital billing as part of the journey

Establishment of Audit and Risk Committee reinforces TAU’s commitment to good governance
Te Aponga Uira’s (TAU) Board has established an Audit and Risk Committee, as a subcommittee of the Board. The Committee will strengthen governance in the areas of

Te Aponga Uira to progress renewable energy through partnerships
Te Aponga Uira (TAU) has opened the Expressions of Interest (EOI) process for Independent Power Producers (IPP) in Rarotonga, to increase the amount of renewable energy

Helping customers understand their bills: Te Aponga Uira publishes new graphics
Te Aponga Uira (TAU) has today published two simple graphics for customers to help them understand how to read their invoices, and to see what makes

TAU implements new technology to continue delivering reliable electricity to Rarotonga
Te Aponga Uira (TAU) is introducing two new pieces of technology in the first half of 2025, both critical to providing reliable electricity to its 6000

Disconnections begin for persistent debtors
Te Aponga Uira has this week disconnected a number of customers who persistently failed to address long-standing debt on their electricity accounts, in line with its

CIIC Announces Appointment of Elizabeth Iro to Te Aponga Uira Board
The Cook Islands Investment Corporation (CIIC) is pleased to announce the appointment of Elizabeth Iro to the Te Aponga Uira (TAU) Board, effective 1 January 2025.

Estimate not accurate? Take a photo
TAU has introduced a way for customers to easily send through an actual meter reading, when an estimated invoice is outside what TAU deems to be

Delivering for the community throughout the festive season
Te Aponga Uira (TAU) works tirelessly to supply reliable electricity to Rarotonga throughout the year, and this includes during the festive season, with staff working to

Te Aponga Uira meets with Aronga Mana of Rarotonga to discuss what’s top of mind for customers
Te Aponga Uira (TAU) recently met with Te Aronga Mana to share what’s top of mind for customers around the island. These engagements were part of

Investing in Excellence: Staff Training with the Cook Islands Tertiary Training Institute!
We’re happy to share that our team recently completed an enriching Customer Service & Managing Complaints Training delivered by Rose Akava from the Cook Islands Tertiary
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Phone: +682-20054 | Email: enquiries@electricity.co.ck