Te Aponga Uira (TAU) acknowledges the recent volume of queries about its invoicing system. In October 2023, TAU introduced digital billing as part of the journey

Te Aponga Uira (TAU) has today published two simple graphics for customers to help them understand how to read their invoices, and to see what makes

Te Aponga Uira (TAU) is introducing two new pieces of technology in the first half of 2025, both critical to providing reliable electricity to its 6000

Te Aponga Uira has this week disconnected a number of customers who persistently failed to address long-standing debt on their electricity accounts, in line with its

TAU has introduced a way for customers to easily send through an actual meter reading, when an estimated invoice is outside what TAU deems to be

Te Aponga Uira (TAU) recently met with Te Aronga Mana to share what’s top of mind for customers around the island. These engagements were part of

We’re happy to share that our team recently completed an enriching Customer Service & Managing Complaints Training delivered by Rose Akava from the Cook Islands Tertiary

22 November 2024 Te Aponga Uira extends a huge meitaki to the 1366 customers who took time to complete our recent communications survey. We want to

The Te Aponga Uira (TAU) Board has gained a strong new asset with the appointment of Barbara Elliston, an experienced electrical engineer and corporate governance professional,