March 18, 2025

Disconnections begin for persistent debtors

Te Aponga Uira has this week disconnected a number of customers who persistently failed to address long-standing debt on their electricity accounts, in line with its […]
February 10, 2025

Estimate not accurate? Take a photo

TAU has introduced a way for customers to easily send through an actual meter reading, when an estimated invoice is outside what TAU deems to be […]
December 4, 2024

Te Aponga Uira meets with Aronga Mana of Rarotonga to discuss what’s top of mind for customers

Te Aponga Uira (TAU) recently met with Te Aronga Mana to share what’s top of mind for customers around the island. These engagements were part of […]
November 27, 2024

Investing in Excellence: Staff Training with the Cook Islands Tertiary Training Institute!

We’re happy to share that our team recently completed an enriching Customer Service & Managing Complaints Training delivered by Rose Akava from the Cook Islands Tertiary […]
November 22, 2024

We asked, you told us! The results of our customer communications survey are in

22 November 2024 Te Aponga Uira extends a huge meitaki to the 1366 customers who took time to complete our recent communications survey. We want to […]
November 15, 2024

New Te Aponga Uira Board Appointment Powers Commitment to Best Practices

The Te Aponga Uira (TAU) Board has gained a strong new asset with the appointment of Barbara Elliston, an experienced electrical engineer and corporate governance professional, […]
November 6, 2024

Te Aponga Uira Board Reaffirms Commitment to Safety Following August Accident

Te Aponga Uira has reaffirmed its commitment to workplace safety following an accident on 15 August 2024, which left four employees injured, including one with serious […]
October 25, 2024

Investigations continuing into TAU workplace accident in August.

As previously reported, on August 15, Rarotonga faced an unexpected electricity outage, attributed to a workplace accident involving four staff members, working to test recent repairs […]
October 24, 2024

TAU’s response to the Cook Islands News article, 23 October 2024

Te Aponga Uira wishes to address yesterday’s Cook Islands News reporting of the workplace accident that resulted in injury to staff and a power outage on […]
August 16, 2024

TAU outage update

Yesterday, Rarotonga experienced an unexpected electricity outage. Sadly, this was the result of a workplace accident involving four of our staff working to test recent repairs […]
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