News & Updates
Helping customers understand their bills: Te Aponga Uira publishes new graphics
Te Aponga Uira (TAU) has today published two simple graphics for customers to help them understand how to read their invoices, and to see what makes […]

Te Aponga Uira Board Reaffirms Commitment to Safety Following August Accident
Te Aponga Uira has reaffirmed its commitment to workplace safety following an accident on 15 August 2024, which left four employees injured, including one with serious

Investigations continuing into TAU workplace accident in August.
As previously reported, on August 15, Rarotonga faced an unexpected electricity outage, attributed to a workplace accident involving four staff members, working to test recent repairs

TAU’s response to the Cook Islands News article, 23 October 2024
Te Aponga Uira wishes to address yesterday’s Cook Islands News reporting of the workplace accident that resulted in injury to staff and a power outage on

TAU outage update
Yesterday, Rarotonga experienced an unexpected electricity outage. Sadly, this was the result of a workplace accident involving four of our staff working to test recent repairs

Correction to misinformation published in Cook Island News
Te Aponga Uira would like to correct the misinformation that Cook Islands News published on Thursday, July 25, 2024, in the front-page article titled “Power Cuts

TAU Update for Handling Persistent Debt
Te Aponga Uira (TAU) is committed to empowering the community through sustainable and innovative energy solutions, which requires responsible financial planning and management. Recently, TAU identified

TAU Customer Survey 2024
At Te Aponga Uira (TAU), we are always looking at ways to better communicate with our customers. So, we want to hear your thoughts on topics

Te Aponga apologises for electricity disruption, assures customers it has identified the issues
Te Aponga Uira (TAU) acknowledges the number of unexpected electricity outages the island has experienced in the past week, and assures customers it is working hard

Te Aponga Uira completes major infrastructure project to benefit Rarotonga.
Te Aponga Uira is pleased to confirm it has completed its major project to replace critical infrastructure (generation switch gear) in its generation site in Avatiu

Third planned electricity outage this Sunday as work to replace critical infrastructure nears completion
Te Aponga Uira (TAU) wishes to advise customers and visitors of a third planned island-wide electricity outage which will take place from 1 am this Sunday
If you have any questions, feel free to contact our customer support team
HELP DESK 24/7
+682-25257

Tutakimoa, Rarotonga
Cook Islands.
Phone: +682-20054 | Email: enquiries@electricity.co.ck